These are the terms you agree to when you book a lesson with OhmRide. We've kept them short and clear. If anything's unclear, just ask us on WhatsApp.

1. Booking & cancellation

  • A lesson is booked when we've confirmed your time slot, usually by WhatsApp or email.
  • Free reschedule with 24+ hours notice.
  • Less than 24 hours notice: 50% of the lesson fee applies.
  • No-show: full fee applies.
  • Heavy rain or thunderstorms — we'll reschedule at no charge. Light drizzle, we ride.

2. Pricing & payment

  • Standard 1-on-1 lesson: S$90 (60 minutes).
  • Coach travels to your location (add-on): +S$30.
  • Bike provided (add-on): +S$5 per lesson.
  • Payment by PayNow on the day of the lesson, unless agreed otherwise.

3. Where we ride

  • Our default venue is the sheltered, car-free carpark beside Block 874D, HDB Tampines.
  • We may use an alternative spot in Singapore for safety, weather, or learner preference.

4. Equipment & what to wear

  • You bring a working bike unless you've added the bike option.
  • We supply cones, basic teaching aids, and the coach. Helmets, gloves and pads are bring-your-own.
  • We strongly recommend thick jeans (or sturdy long pants) and closed-toe shoes for every lesson. Thick denim takes most of the sting out of a tumble and is the single biggest thing you can do to protect your skin while learning.
  • If a bike has a mechanical issue we can't safely fix on the spot, the lesson may be cut short or rescheduled.

5. Risk & responsibility

Cycling involves a real risk of falls, scrapes, and occasionally more serious injury. By booking a lesson, you confirm that:

  • You (or the person you're booking for) are in reasonable health for moderate physical activity.
  • You voluntarily assume the inherent risks of cycling.
  • The coach is not liable for injuries, accidents, lost or damaged personal property, or for any issues arising from pre-existing medical conditions.
  • For riders under 18, the booking adult is the parent or legal guardian, gives consent on the rider's behalf, and accepts supervisory responsibility.

The coach's responsibility is to provide professional, careful coaching using standard safe-instruction methods. You are responsible for ensuring your own insurance is adequate for your participation.

6. Behaviour

We coach 1-on-1. Disruptive behaviour, aggression toward the coach, or refusal to follow safety instructions may end the lesson early without refund. We don't take this lightly — it has only happened a handful of times in years of coaching.

7. Photos & video

We may take photos or short videos during your lesson, for two reasons:

  • To send you "the moment" your rider succeeds.
  • To share on our website, Instagram, or WhatsApp status for marketing.
If you do not want photos or video from your lesson to be used for marketing, tell us before the lesson begins — a verbal "please don't post" or a note in your booking message is enough. We'll respect it without question, and only send you private clips.

We never use identifying personal details (full name, school, home address) alongside any media we publish. If you've previously consented and later change your mind, message us and we'll remove any posts featuring your rider as quickly as we reasonably can.

8. Personal data

We keep your name, phone number, email and lesson notes only to coordinate your lesson and stay in touch. We don't sell or share your information. You can ask for your data to be deleted at any time by messaging us.

9. Changes to these terms

We may update these terms from time to time. The "last updated" date above will reflect the most recent change. Continued bookings after a change means you accept the updated terms.

10. Contact

WhatsApp: +65 9725 3069
Email: hello@ohmride.com
Address: Block 874D, HDB Tampines, Singapore 524874

This is a plain-language summary written by OhmRide, not a legal document. For full commercial certainty, consider having it reviewed by a Singapore-licensed lawyer.